So this happened to my watch

Nov 22, 2015,19:57 PM
 

So this happened to my watch, 6 months after doing a full service.


I noticed it only yesterday when i flipped my watch over, and realised the rotor is jammed by a small metallic object.

Moral of the story: Don't service/fix when nothing is broken. sad





This message has been edited by MervC on 2015-11-22 20:25:37

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I had the same with a Tissot 7750 chrono once

 
 By: DonCorson : November 22nd, 2015-23:30
I had the same with a Tissot 7750 chrono once. A quick call to Tissot service got me apologies, same day service and a free new bracelet. I hope Chopard is as accomodating for you. Don

take it with humour

 
 By: COUNT DE MONET : November 23rd, 2015-00:45
Service is mandatory and you will know this as you have sent you watch to service for an overhaul and not repair ( this is what I gather from your last sentence ). Little mishaps can occur and I am sure you take it humour. A picture of the whole watch wou... 

Whole watch pic

 
 By: MervC : November 23rd, 2015-01:07
On hindsight, maybe it was better if I hadn't sent the watch for overhaul. There was no problems pre-overhaul. Anyway, Heres a pic of the watch Posted on here previously www.watchprosite.com (URL link fix) ...  

Customer Service Chopard

 
 By: Chopard Customer Service : November 23rd, 2015-01:43
Dear MervC, We regret to hear about this unfortunate situation. We wish to assist you regarding this matter and kindly invite you to fill out this form with all your details: . Regards from Geneva (Typographic edit)

Hello, Chopard Customer Service.

 
 By: MervC : November 23rd, 2015-02:30
Hello, Chopard Customer Service. I sent you a PM.

Use the URL link report form

 
 By: MTF : November 23rd, 2015-02:59
MervC, Unfortunately PM is unreliable and automatically deletes your details for security reasons. I recommend you use the link to their Client Report form as provided by Chopard in their reply. Regards, MTF

No...they have replied a few times before

 
 By: MTF : November 25th, 2015-01:13
This may be the 3rd time. Not often...only when "strange" circumstances prevail. Regards, MTF

Service

 
 By: rasty : November 25th, 2015-08:46
In my humble opinion every high end wristwatch must be properly serviced (overhaul). Now that you noticed the service team\'s mistake do what you have to. Hope for the best of your piece.